Real reviews from real Springfield homeowners — we let our work speak for itself.
Reviews collected from Google, Yelp, and HomeAdvisor
Customer Testimonials
Service: Air Conditioning Repair
"My AC went out on the hottest day of the year and ProServ had a tech at my door within two hours. Jake was professional, diagnosed the problem quickly, and had it fixed in under an hour. The price was fair and exactly what he quoted. I won't call anyone else!"
Service: Furnace Installation
"We replaced our 20-year-old furnace and ProServ made the whole process painless. They came out for a free estimate, explained our options without pressure, and scheduled the install within a week. The crew was clean, efficient, and left the house spotless. Highly recommend the annual maintenance plan too."
Service: Plumbing — Burst Pipe
"Called at 11pm for a burst pipe and someone was at our house by midnight. Saved us from what could have been a disaster. The repair was done quickly and professionally. I've since signed up for their maintenance plan and recommend ProServ to every neighbor who asks."
Service: Electrical Panel Upgrade
"Had ProServ upgrade my 100A panel to 200A for a new EV charger. The electrician was knowledgeable, got the permit pulled quickly, and passed inspection on the first visit. Pricing was transparent and competitive. Great experience start to finish."
Service: Roof Replacement
"After a bad hailstorm, ProServ handled everything — the inspection, the insurance claim paperwork, and the replacement. Their crew was incredibly professional, completed the job in one day, and cleaned up every last nail from my yard. My new roof looks beautiful."
Service: Water Heater Replacement
"Woke up to a leaking water heater on a Saturday morning. Called ProServ and they had a tech out by noon. He showed me exactly what failed, walked me through my replacement options with no pressure, and had a new unit installed before dinner. Weekend service at no extra charge!"
Service: Annual HVAC Tune-Up
"I've been on the ProServ maintenance plan for three years now and it's the best money I spend. The technicians are always on time, thorough, and honest. Last visit they caught a small issue that could have become a $1,200 repair. Worth every penny."
Service: Garage Door Repair
"Broken spring first thing Monday morning with my car stuck inside. ProServ came within the hour. Tech was friendly, had the part on his truck, and fixed it fast. Reasonable price and they also adjusted the tracks while they were there. 10/10 service."
Service: Full HVAC System Replacement
"ProServ replaced our entire HVAC system — both the heating and cooling — and we couldn't be happier. They completed the whole job in a single day, explained everything they were doing, and the new system is so much quieter and more efficient. Our energy bills are already down 30%."
Experience the ProServ difference. Free estimates, same-day service, 100% satisfaction guaranteed.