Privacy Policy

1. Information We Collect

When you use our website or contact us for services, we may collect the following types of information:

• Contact information — your name, phone number, email address, and service address when you submit a request form.
• Usage data — pages visited, time on site, browser type, and referring URL, collected automatically via standard web analytics.
• Communications — records of phone calls, emails, or messages you send us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service requests and schedule appointments
• Send appointment confirmations and follow-up communications
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers — third parties who assist us in operating our website or conducting our business (e.g., scheduling software, email platforms), subject to confidentiality agreements.
• Legal requirements — when disclosure is required by law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

ProServ Solutions
123 Main Street, Suite 100
Springfield, ST 00000
(555) 000-0000
info@proservsolutions.com